Delivery Process at REGENT Hair Factory

At REGENT Hair Factory, we are committed to ensuring a seamless delivery experience for our valued customers worldwide. Here is a step-by-step breakdown of our delivery process:

1. Order Processing

   - Once your order is placed, our team carefully reviews the details to ensure all the necessary information is correct. You will receive an order confirmation email with your order number and a summary of your items.

   - Orders are typically processed within 1-2 business days.

2. Product Inspection

   - Every hairpiece is thoroughly inspected for quality assurance before shipment. Our skilled team checks each product for consistency in texture, color, and quality to ensure it meets our high standards.

3. Packaging

   - We take great care in packaging your order to prevent any damage during transit. Hairpieces are packed in secure, durable, and eco-friendly packaging to ensure they arrive in perfect condition.

   - You will receive a notification once your package is ready for shipment.

4. Shipping

   - Domestic Shipping (Bangladesh): For orders within Bangladesh, we partner with local delivery services to ensure fast and reliable shipping. Orders are typically delivered within 2-3 business days.

   - International Shipping: We ship globally using trusted courier services such as DHL, FedEx, and UPS. Depending on your location, delivery times may vary:

     - USA, Canada, Europe: 5-7 business days

     - Middle East, South Asia, and Africa: 7-10 business days

     - Other regions: 10-12 business days

   - All international orders come with a tracking number that will be provided to you via email for easy tracking.

5. Customs and Duties

   - For international orders, customs and duties may apply depending on your country’s regulations. Any customs fees, taxes, or duties are the responsibility of the customer. We recommend checking your local customs office for information on potential fees.

6. Order Tracking

   - You will receive an email with the tracking details as soon as your order is shipped. You can use this tracking number to monitor the progress of your package through the courier’s website.

7. Delivery

   - Upon delivery, a signature may be required depending on the courier and destination. Ensure someone is available at the delivery address to receive the package.

8. Customer Support

   - If you have any questions or concerns during the delivery process, our customer service team is here to help. You can reach us via email or phone, and we’ll provide prompt assistance to resolve any issues.

We take pride in our efficient and reliable delivery service, ensuring that your REGENT Hair Factory products arrive at your doorstep safely and on time.

For any inquiries related to shipping, please contact us at regenthairfactory@gmail.com.