Frequently Asked Questions
REGENT Hair Factory always manufactures and supplies high-quality hair keeping the customer demand in mind. Hair wigs from our factory are trendy all over the world. To maintain this popularity, we have answered frequently asked questions about our products and services that customers always face. You can read these questions and answers by scrolling down.
Generally, a hairpiece system can last for 5+ years. But its longevity depends on its material, hair type, ventilation method, and how it is taken care of.
We recommend using a mild shampoo and conditioner specifically formulated for human hair. Avoid using hot water when washing your hairpiece, and be gentle when combing or brushing to prevent tangling and breakage.
You can color your hairpiece if it is made of 100% human hair. We recommend consulting a professional stylist to ensure the best results. You can order hair systems with custom colors as REGENT Hair Factory manufactures hairpieces with various textures, colors, and sizes.
Using heat tools and Hair wig products, you can style your hair pieces just like your own. But remember to use heat protection spray to prevent hair damage.
Many of us think that applying hair toupee damages the head. But it does not cause any harm to the head or body. REGENT Hair Factory uses natural ingredients to nourish and nurture the hair, and our products are free from sulfates, parabens, and other harsh chemicals. Also, our products have been tested for our respected client's comfort with different processes in our factory.
REGENT Hair Factory runs a drop ship program for small business owners. With no inventory holding, you can still start a hair business with less risk.
REGENT Hair Factory is always wide open for hair system wholesalers. You can easily order wholesale through our website or other sales channels like WhatsApp, Social Media, or email.
Yes, REGENT Hair Factory delivers their Hair Patch to most countries worldwide. We cooperate with DHL, FedEx, UPS, Avonex, Skynet, TNT, etc. companies for shipping your hair patches safely.
Of course, if you are unsatisfied with your product after purchase or want to return it, you certainly can. We offer a 15-day return policy on all hairpieces. However, please note that custom orders and special orders are non-refundable.
To initiate a refund, please contact us at support@regenthairfactory.com to obtain a return authorization number. When REGENT Hair Factory receives your returned products, we will process your refund within seven business days. Refunds will be credited to your original payment method used for the purchase.
REGENT Hair Factory accepts payment through PayPal, Visa, MasterCard, Western Union, Money Gram, Dubai Remit, TT, LC, Merchant Trade, Pioneer, Wise, Skrill, Neteller, Bkash, Nagad, Rocket, or Bank Transfer. For other payment methods, you can contact Dubai support Number at + 971 52 115 1437.
Caution: Avoid payment scams.
Depending on the shipping destination, orders usually take 5-10 business days to arrive. We offer various shipping options, including express, to suit different needs and budgets.
